2.Privacy Policy:
1.To facilitate your use of the Services (as defined in the Terms of Use) and/or access to the Platform;
2.To process orders you submit through the Platform, whether the products are sold by PesoQ or a third party seller. Payments that you make through the Platform for products, whether sold by PesoQ or a third party seller, will be processed by our agent;
3.To deliver the products you have purchased through the Platform, whether sold by PesoQ or a third party seller. We may pass your personal information on to a third party in order to make delivery of the product to you (for example to our courier or supplier), whether the product is sold through the Platform by PesoQ or a third party seller;
4.To update you on the delivery of the products, whether sold through the Platform by PesoQ or a third party seller, and for customer support purposes;
5.To compare information, and verify with third parties in order to ensure that the information is accurate;
6.Further, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from the Platform; improve the layout and/or content of the pages of the Platform and customise them for users; identify visitors on the Platform; carry out research on our users' demographics and behaviour; provide you with information we think you may find useful or which you have requested from us, including information about our or third party sellers' products and services, provided you have indicated that you have not objected to being contacted for these purposes;
7.When you register an account with PesoQ or otherwise provide us with your personal information through the Platform, we will also use your personal information to send you marketing and/or promotional materials about our or third party sellers' products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies;
8.In exceptional circumstances PesoQ may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfilment of legal and regulatory requirements and requests.
9.
Sms:
During the loan application process, we need to collect your text messages, review and evaluate user loans, and ensure the safety of funds.
SMS data will be encrypted and uploaded to our servers via the HTTPS protocol: https://pesoapi.pesoq.com/. We filter and delete personal text message data on our servers, and only analyze financial-related text messages to identify risks.
After the risk assessment, we will delete the relevant SMS data and never share this data with third parties.
10.
Collection of installed applications:
We want to collect a list of installed application metadata information for each app installed on your device, which includes app name, package name, install time, update time, version name, and version code.In order to identify and analyze the behaviors and risks of users for multiple loans. These data will be encrypted and uploaded via the HTTPS protocol https://pesoapi.pesoq.com/ . We never share this data with third parties.
11.
Camera:
We require the camera information permission to provide you an easy/smooth experience and to enable you to click photos of your CNIC documents along with other requisite documents and upload the same on the Platform during your loan application journey.
12. Calendar: We will access your calendar permissions only for bill payment due date reminders to help you maintain better loan credit. With your consent, we will add and modify calendar events, but we will not access or modify other events that you have set in your device's calendar.
13. Cancel account and delete data: We provide you with the right to cancel your account after paying off loan orders. You can submit an account cancellation by clicking the "Mine-Settings-Cancel Account" on the APP. We would like to inform you that once you submit the cancellation, we will delete all relevant personal information under your account. After you log out, we will no longer be able to provide you with loan products or services that require you to log in with your account. We provide you with a cancellation application service within 7 days. If you have any questions, you can contact us at any time.
14.
Contact Information Collection:
Collection Content: We are committed to ensuring the security of your account, therefore, we require you to provide relevant information about emergency contacts, including their names, phone numbers, and their relationship with you.
Collection Purpose: In cases where your account faces security risks or involves violations, we may not be able to contact you directly. To effectively address these situations, we will use the emergency contact information you provide to ensure timely communication with you or your emergency contacts, in order to obtain or convey necessary information, thereby safeguarding the security and compliance of the account.
Information Transmission and Protection: Given the sensitivity of contact information, we employ strict security measures to protect this information. All contact data will be encrypted and then uploaded to our member server via HTTPS protocol at https://pesoapi.pesoq.com , ensuring complete protection during transmission and mitigating potential threats.
Contact Information Deletion: Once you have completed all orders and decided to close your account, upon confirmation of all transactions being completed, we will proceed immediately. This includes deleting all personal information associated with your account, including emergency contact information. We are committed to protecting your privacy and ensuring the complete deletion of your personal information when it is no longer needed, in order to safeguard your rights and privacy.
15.
Image Information Collection:
Image Collection: Front side of identity proof documents and personal photos taken by the user.
Collection Purpose: We utilize advanced artificial intelligence technology to verify user identity, to prevent identity misuse and fraudulent activities, ensuring the security and reliability of the platform.
Image Transmission and Storage: To ensure user privacy and information security, all images will be encrypted and then uploaded to our secure server via HTTPS protocol at https://pesoapi.pesoq.com . We firmly commit not to share this data with any third parties, ensuring the confidentiality and integrity of user information.
Image Data Deletion: Users can delete uploaded images and other related user information by closing their account as long as there are no pending orders, ensuring that users have complete control over their personal data. We respect users' rights and privacy and strive to provide secure and reliable services.
25 Apr 2023